Job Description

Brook Street Recruitment is working on behalf of our client in Mallusk to recruit a new full time and permanent Transport Supervisor

The candidate hired will be required to support the transport manager in the smooth running of the department within the branch through focus on Operations, Finances, Sales, People, Systems, and Culture in adherence to the company's policy and procedures


Responsibilities

Create Export and/or Import files.
Track and Trace outbound and/or inbound shipments.
Adherence to procedures as outlined in Operational Process Standards.
Consistently follow-up exception reports to ensure Expeditors is meeting key event milestones within the life of a shipment.
Build and maintaining strong relationships with service providers and customers.
Allocate workloads within the department.
Make sure department deadlines are being met in a timely manner.
Provide customer service to specific accounts.
Monitor shipment reports to ensure total customer satisfaction.
Interact with customers in arranging their shipments.
Respond to requests for proposal, quotation or information timely.
Take an active role in the transition of new business/ updates to existing business.
Participate to retention calls and complete customer reviews to document in the CRM.
Accurate and timely billing of customers and vendors.
Make sure department deadlines are being met in a timely manner.
Play active role in Accounts Receivables

Criteria

Must have previous transport supervisor experience
GCSE / A Level Qualifications incl Maths & English


The role is full time and permanent - working Monday to Friday

Salary for the role will depend on experience - circa 35k per annum

Please send CV to Colleen Farquharson via the apply link