Job Description

Truck Technician

A full valid UK driving licence is essential

Location: Middlesbrough

Salary: £26,196 - ££27,516 (Depending on experience)

Contract: Full time + Permanent

Hours: Monday - Friday 8:00AM-5:30PM + Saturday 8:00AM-1:00PM (47.5 HRS Per week)

The Role:

Responsible for maintaining and replacing tyres to commercial vehicle fleets.
You will consistently ensure that a high level of customer service to both internal and external
customers is achieved, often within a critical time frame, ensuring compliance with customer service
level agreements and internal procedures.
Entry to the Truck Technician role normally requires 2 years experience in a similar type of role.

To be appointed to this role, the following are minimum requirements:

You must have experience of:

• Fitting commercial tyres
• Working in a fast paced commercial or customer focused business
• Working under pressure often to tight deadlines

The following experience is beneficial:

• Licence to Fit/City and Guilds trained
• REACT Card Holder

To be appointed to this role you must be able to demonstrate the following:

• Ability to build and maintain effective working relationships with colleagues and customers
• Good communication and interpersonal skills
• Strong organisational skills with the ability to prioritise and manage multiple tasks
• Displays professionalism at all times
• Understands the impact of personal behaviour on others
• Calm under pressure and flexible in approach
• Ability to manage multiple tasks
• Enthusiastic and a positive outlook
• Ability to work both autonomously and as part of a team
• A full valid UK driving licence is essential

KEY RESPONSIBILITIES:

• Fit and maintain tyres to commercial vehicle fleets
• Manage a list of accounts ensuring that all vehicles are inspected and any work required is
  carried out
• Complete all aspects of tyre fitting including Roadside Breakdowns and On-Site Service
• Carry out fleet inspections and service work to prolong the life cycle of customer tyres
• Complete all relevant Company documentation to a satisfactory standard
• Participate in the Stand-by Rota and/or work a shift pattern as the business requires
• Ensure full compliance to Company policies and procedures
• Ensure adherence to agreed service level agreements (SLAs)
• Knowledge of and compliance with Company Health and Safety Policies and Procedures, specific awareness required concerning lone working and working at the roadside
• Ensure all tools and equipment are kept in good working condition, reporting any defects
• Maintain a safe and clean work environment by following standards and procedures; complying with legal regulations
• Adapt approach depending on customer situation
• Work flexibly to support business
• Create a close working relationship with key stakeholders
• Strive to maximise internal and external customer satisfaction

If you are interested, please apply here and for more information please call 01895204516. Thank you.