Truck Technician
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Location:
Middlesbrough
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Sector:
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Job type:
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Salary:
£24432.00 - £27516.00 per annum
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Contact:
Cherry Holliday
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Contact email:
cherry.holliday@brookstreet.co.uk
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Job ref:
5823741_1556706107
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Published:
almost 5 years ago
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Expiry date:
31/05/2019
Job Description
Responsible for maintaining and replacing tyres to commercial vehicle fleets.
You will consistently ensure that a high level of customer service to both internal and external customers is achieved, often within a critical timeframe, ensuring compliance with customer service level agreements and internal procedures.
Entry to the Truck Technician role normally requires 2 years' experience in a similar type of role.
You must have experience of:
fitting commercial tyres
working in a fast paced commercial or customer focused business
working under pressure often to tight deadlines
The following experience is desirable:
Licence to Fit/City and Guilds trained
REACT Card Holder
To be appointed to this role you must be able to demonstrate the following:
Ability to build and maintain effective working relationships with colleagues and customers
Good communication and interpersonal skills
Strong organisational skills with the ability to prioritise and manage multiple tasks
Displays professionalism at all times
Understands the impact of personal behaviour on others
Calm under pressure and flexible in approach
Ability to manage multiple tasks
Enthusiastic and a positive outlook
Ability to work both autonomously and as part of a team
A full valid UK driving licence is essential
KEY RESPONSIBILITIES:
Manage a list of accounts ensuring that all vehicles are inspected and any work required is carried out
Fit and maintain tyres to commercial vehicle fleets
Complete all aspects of tyre fitting including Roadside Breakdowns and On-Site Service
Date prepared - November 2018
Carry out fleet inspections and service work to prolong the life cycle of customer tyres
Complete all relevant Company documentation to a satisfactory standard
Participate in the Stand-by Rota and/or work a shift pattern as the business requires
Ensure full compliance to Company policies and procedures
Ensure adherence to agreed service level agreements (SLAs)
Knowledge of and compliance with Company Health and Safety Policies and Procedures, specific awareness required concerning lone working and working at the roadside
Ensure all tools and equipment are kept in good working condition, reporting any defects
Maintain a safe and clean work environment by following standards and procedures; complying with legal regulations
Adapt approach depending on customer situation
Work flexibly to support business
Create a close working relationship with key stakeholders
Strive to maximise internal and external customer satisfaction
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