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Truck Technician

  • Location:

    Middlesbrough, North Yorkshire

  • Sector:

    Automotive

  • Job type:

    Permanent

  • Salary:

    £24432.00 - £27516.00 per annum

  • Contact:

    Cherry Holliday

  • Contact email:

    cherry.holliday@brookstreet.co.uk

  • Job ref:

    5823741_1556706107

  • Published:

    3 months ago

  • Expiry date:

    31/05/2019

Job Description

Responsible for maintaining and replacing tyres to commercial vehicle fleets.


You will consistently ensure that a high level of customer service to both internal and external customers is achieved, often within a critical timeframe, ensuring compliance with customer service level agreements and internal procedures.
Entry to the Truck Technician role normally requires 2 years' experience in a similar type of role.

You must have experience of:
 fitting commercial tyres
 working in a fast paced commercial or customer focused business
 working under pressure often to tight deadlines
The following experience is desirable:
 Licence to Fit/City and Guilds trained
 REACT Card Holder

To be appointed to this role you must be able to demonstrate the following:
 Ability to build and maintain effective working relationships with colleagues and customers
 Good communication and interpersonal skills
 Strong organisational skills with the ability to prioritise and manage multiple tasks
 Displays professionalism at all times
 Understands the impact of personal behaviour on others
 Calm under pressure and flexible in approach
 Ability to manage multiple tasks
 Enthusiastic and a positive outlook
 Ability to work both autonomously and as part of a team
 A full valid UK driving licence is essential

KEY RESPONSIBILITIES:
 Manage a list of accounts ensuring that all vehicles are inspected and any work required is carried out
 Fit and maintain tyres to commercial vehicle fleets
 Complete all aspects of tyre fitting including Roadside Breakdowns and On-Site Service
Date prepared - November 2018
 Carry out fleet inspections and service work to prolong the life cycle of customer tyres

 Complete all relevant Company documentation to a satisfactory standard
 Participate in the Stand-by Rota and/or work a shift pattern as the business requires
 Ensure full compliance to Company policies and procedures
 Ensure adherence to agreed service level agreements (SLAs)
 Knowledge of and compliance with Company Health and Safety Policies and Procedures, specific awareness required concerning lone working and working at the roadside
 Ensure all tools and equipment are kept in good working condition, reporting any defects
 Maintain a safe and clean work environment by following standards and procedures; complying with legal regulations
 Adapt approach depending on customer situation
 Work flexibly to support business
 Create a close working relationship with key stakeholders
 Strive to maximise internal and external customer satisfaction

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