Job Description

We have multiple opportunities in Market Drayton for temp to permanent customer services !

Working in Market Drayton you will be working a 4 on 4 off shift pattern.

The shifts are fixed to permanent days or permanent nights & will be 6am - 6pm or 6pm - 6 am, 4 on & 4 off.

As role your duties are pure customer services.

Taking calls you will be working from SAP systems, where full training will be given.

The calls you will be handling will come from a variety of customers, both internal members of staff through to the customer.

The department covers anything to do with the logistics of their goods directly to the customer.

So the calls you will receive may be from drivers looking to make deliveries through to the customer who have queries or question relating to their delivery.

Therefore the calls could be about late arrivals, through to damaged items, missing items, really anything to do with the movement of goods.


So what do we need from you, well you need to be happy working in a customer service environment & be prepared to own the query from start to finish. We want individuals who are customer focused, able to prioritise, happy to co-ordinate through different people & departments to gain resolutions to queries & have a great personality to be able to relate a sense of passion to their customers.

You dont have to have come from a traditional call center environment to be able to excel in this job, what you do have to have is a genuine passion to offer good service to customers regardless of if they sit next to you, are out & about or the customer needing your help.

If this sounds like you, then we want to speak to you about this great temp to perm Customer Services role.

A little more about the company.
They offer great training, roles will go temporary to permanent after 12 weeks, they will pay £9.17 per hour whilst temping, dress down Fridays, free parking, overtime premium rates.

Permanent salaries start at £19,077 pa, you will get 235 hours holiday per year, free parking, overtime paid at premium rates & fixed 4 on 4 off shifts.

Shelley & Rachel are interviewing now for these great roles & welcome your contact, feel free to click apply, forward your CV or call us, what ever works for you !