Job Description

Our client is looking for an excellent Customer Service Co-Ordinator to join their busy and very happy team of customer service professionals based in the Cardiff Bay area. This is a full time role Monday to Friday fully office based, no evenings or weekends.

We are looking for someone with excellent Customer Service who has experience of dealing with difficult customers, a stable working background who is used to working as part of a team. We`re looking for somebody with great Microsoft Office skills, the successful candidate will be responsible for delivering first class customer service via the telephone and providing administrative support. You will be ensuring UK orders are processed quickly, sales order processing, dealing with queries and working very closely with the despatch department to ensure on-site delivery to customers , dealing with all incoming sales enquiries plus a varied range of administration duties.


Excellent benefits including on site car parking and bonus paid twice yearly, early finish Friday plus working with a fabulous team of people and a great supportive management team

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Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.