User Support Agent - EO
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Location:
City of London
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Sector:
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Job type:
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Salary:
Up to £13.89 per hour
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Contact:
Eve
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Contact email:
eve.brooks@brookstreet.co.uk
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Job ref:
HD9523_1596207321
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Published:
over 3 years ago
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Duration:
3 months
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Expiry date:
4/08/2020
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Startdate:
31/07/20 15:42:56
Job Description
An exciting opportunity has become available working for a Government body as a User Support Agent in Westminster. The assignment will be for 3 months and the pay rate is £13.89 per hour.
We are looking for motivated support agents to lead a programme user support service, dealing with a range of queries from local authorities, academy trusts and schools about the digital devices and the programme as a whole.
Skills/Experience Required
- Problem solving: Identify problems quickly to find the root cause of issues and come up with improvements.
- Decision making: Pay attention to detail and make timely, accurate decisions.
- Working flexibly and adapting to change: Frequently adapt and respond to evolving user needs and be able to support improvements to processes and ways of working.
- Collaboration: Communicate effectively, engaging well with team members.
- Prioritising a workload and ensuring visibility: Manage a varied workload and prioritise tasks effectively, bringing visibility to the greatest needs.
- Computer literacy: Strong computer literacy skills.
- Reporting and data input
If this sounds like something you would be interested in, please apply.
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