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Warrant & Revenue Account Manager

  • Location:

    Stratford-upon-Avon

  • Sector:

    Customer Service

  • Job type:

    Permanent

  • Salary:

    Up to £25500.00 per annum

  • Contact:

    Caitlin Gibson

  • Contact email:

    [email protected]

  • Job ref:

    BBBH340947_1727697165

  • Published:

    15 days ago

  • Expiry date:

    30/10/2024

Job Description

Warrant & Revenue Account Manager
Salary £25,500
Monday - Friday 37.5 Hours

As a Warrant & Revenue Account Manager you will be responsible for controlling the daily completion of the Rights of Entry warrants as they are served (executed), in line with various processes, policies and revenue recovery objectives.

DAY TO DAY DUTIES:

  • Managing day-to-day planned warrant visits for all activity types such as debt, inspection,
  • exchange.
  • Directing external colleagues to ensure visit completion in accordance with client requirements.
  • Liaising with colleagues and management for escalated matters.
  • Providing guidance & support when dealing with each call on an individual account basis.
  • Pro-active and Re-active calls to our clients providing accurate account level detail.
  • Preparing and distributing visit listings for timely checking accounts.

ABOUT YOU:

  • Good/Competent I.T. skills with accurate keyboard skills.
  • Excellent interpersonal skills and ability to communicate effectively with a wide range of people, both orally and written.
  • Experience of telephone work is essential.
  • Ability to work and deliver in a fast-paced environment with firm deadlines.
  • Self-motivated with a positive attitude.
  • Ability to react to change in a positive manner.
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