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Warrant and Revenue Account Manager

  • Location:

    Stratford-upon-Avon, Warwickshire

  • Sector:

    Customer Service

  • Job type:

    Permanent

  • Salary:

    £22500 - £22750 per annum

  • Contact:

    coventry

  • Contact email:

    [email protected]

  • Job ref:

    COV/18337_1649691700

  • Published:

    about 1 month ago

  • Expiry date:

    23/05/2022

  • Startdate:

    21/02/22

Job Description

Salary £22,750

(HYBRID WORKING)


As a Warrant Coordinator you will be responsible for the management of Rights of Entry Warrant visits at the time of completion during both the Court application and Warrant execution process.
The visits are carried out by our Field Representatives on behalf of Electricity, Gas and Water suppliers for the purpose of collecting any outstanding balance owed, disconnection of supplies

DUTIES:

  • Managing day-to-day planned warrant visits for all activity types such as debt, inspection, exchange.
  • Liaising with external colleagues to ensure visit completion; in accordance with client requirements.
  • Providing guidance & support when dealing with each call on an individual account basis.
  • Pro-active and Re-active calls to our Clients providing accurate account level detail.



ABOUT YOU:

  • Good/Competent I.T. skills with accurate keyboard skills.
  • Excellent interpersonal skills and ability to communicate effectively with a wide range of people, both orally and written.
  • Experience of telephone work is essential.
  • Ability to work and deliver in a fast paced environment with firm deadlines.
  • Self motivated with a positive attitude.
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