Job Description

Warranty and Costing Administrator

Location: Worthing

Salary: £22,000 - £24,000

Hours: Monday to Friday 08.00 - 18.00

Do you have proven experience working within the Automotive industy?

Main Responsibilities:

To investigate and action customer/warranty queries/rejections
Ensure that invoices/warranty and claims are processed daily, accurately and in line with Company and the manufacturer's policies and procedures
Ensure that queries/rejections are cleared promptly
Maintain and file customer/warranty and invoices/claims as required by the Company and the relevant correspondence and documentation
Assist credit control/line manager in resolving of customer/ non-payment of debt/claims as and when required
Ensure adequate stationery is maintained on site to ensure smooth running of the department
Help the department when needed in answering the telephone within the target set by the Company to maintain a high standard to customers
Attend training in house or externally as required to fulfil duties and to ensure skill is maintained in line with the job
Provide assistance to the General Managers as required to ensure the smooth running of the section.
Ensure at all times that within your area of responsibility Company procedures and standards are maintained and that all statutory requirements including fire and health and safety are adhered to.