Work from Home Administrative Officer
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Location:
Bristol
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Sector:
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Job type:
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Salary:
Up to £11.10 per hour
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Contact:
Bristol PSR
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Contact email:
BristolCL1.Branch@brookstreet.co.uk
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Job ref:
HL7610_1618477731
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Published:
about 3 years ago
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Expiry date:
20/04/2021
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Startdate:
04/05/21 15:47:00
Job Description
Brook Street are seeking multiple Administrators to work on behalf of the Home Office on a temporary, full time basis to start ASAP.
If successful, you will be working from home.
You will be expected to complete all computer based administrative tasks as follows;
- Reading incoming email enquiries from members of the public
- Interrogating multiple databases to understand problem, identify the resolution & carry out the appropriate actions to resolve the customer enquiry
- Liaise with external partners to resolve enquiry or obtain further information
- Respond to customer with standard response tailored to details of enquiry
- Ensure Home Office databases are accurately updated and maintained
- Carrying out basic casework consideration of replacement Biometric Residence Permit applications using databases
To be a successful candidate, you must have the following;
- Confidence & experience in using, interrogating & updating accurately IT databases;
- Good knowledge and experience of using Microsoft excel, word, Skype and outlook;
- Experience in general admin in an office environment would be an advantage;
- Must be able to work to challenging output targets;
- Must be able to follow administrative processes accurately and confidently;
- Good level of English in both written and spoken form;
You will be paid £11.10 per hour. These roles will be until November 2021 with possibility of going on for longer.
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