Job Description

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.

Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently

Admin Officer

Location: Norwich Combined Court - Fully Office Based
Salary: £12.36 an hour
Working hours: Full Time - Monday to Friday, 9am to 5pm (37 hours per week)

If you're seeking an engaging opportunity to work within the Public Sector, we have an opportunity for you! Our Public Sector Client, based at HMCTS Norwich Combined Court, is looking for an Admin Officer to join their team on a full-time temporary basis.

As a vital member of the team, you will play a crucial role in supporting the smooth running of the court and its day-to-day administrative functions. In addition to the Admin Officer duties, you will also be trained as a Deputy Jury Officer. This will involve supporting the jury management process, assisting jurors during their service, and ensuring court procedures involving juries are carried out efficiently and professionally.

Key Responsibilities:

• Progress cases through the Court/Tribunal system and provide support to other HMCTS functions
• Refer to problem-solving hubs and use comprehensive guidelines
• Input data accurately onto internal systems
• Strong customer focus and service delivery
• Excellent communication and organisational skills
• Handle inbound and outbound calls
• Prepare papers and case documentation
• Create and update records
• Email correspondence
• General administrative duties
• Book, prepare, and organise meeting rooms
• Ability to respond quickly and professionally when needed
• Assist with jury management tasks as a Deputy Jury Officer

Requirements:

• Previous experience in administration
• Confident using Microsoft platforms and managing inboxes
• Exceptional communication skills
• Good all-round computer literacy
• Ability to manage a high workload and multitask
• Strong organisational and time-management skills
• Excellent attention to detail
• Ability to adapt to change
• High standard of customer service

Benefits:

• Holiday entitlement
• Access to a pension scheme
• Free on-site parking
• Kitchen and quiet break areas in the office
• Weekly pay

This position offers a great opportunity to gain valuable experience in the Public Sector and develop new skills. Apply online today! If your application is successful, we'll be in touch within 5 working days. If you don't hear from us in that time, we encourage you to check out other exciting roles with Brook Street.

Please note: Selected candidates must have an in-date and valid passport and will be subject to reference and security checks.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.