Job Description

Administrative Officer (AO) - Ministry of Justice:

Location: Sunderland (with travel to South Tyneside and Gateshead)
Salary: £12.36 per hour
Hours: Full-time, 37 hours per week (Monday to Friday, general office hours)
Contract: Fixed term until 31/12/2025 (high potential for extension)

We are currently recruiting for an Administrative Officer (AO) to work as a Tribunal Clerk based in Sunderland. The role requires flexibility to work at additional locations in South Tyneside and Gateshead as needed, so applicants must be able to commute.

Key Responsibilities include (but are not limited to):

• Providing professional and courteous service to members of the public

• Opening, sorting, and dispatching post

• Preparing and checking case papers and files

• Photocopying, filing, and maintaining office records

• Creating and updating data on in-house systems

• Supporting the wider team with any additional general administrative duties as required by management

Essential Skills and Experience:

• Excellent data entry accuracy and general IT competence

• Proficient in Microsoft Word and Excel

• Strong organisational skills with the ability to prioritise workload and meet targets

• Professional communication skills and a commitment to delivering high standards of customer service

• A reliable team player with a proactive and flexible approach to work

• Minimum of 5 GCSEs (or equivalent), including Maths and English

This is a fantastic opportunity for someone looking to develop or continue their career in a professional and structured environment.

Apply now if you have the skills and commitment required for this important public service role.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.