Job Description

Our respected housing authority client is seeking an organised, customer-focused individual to join their team as a Clerical Officer.

Job Purpose:

Provide administrative support and serve as the first point of contact for customer inquiries, ensuring efficient service delivery and accurate record-keeping.

Key Responsibilities:

• Perform clerical tasks (filing, scanning, data entry).

• Handle customer inquiries professionally, in person and over the telephone.

• Manage invoicing, ensuring accuracy and timeliness.

• Maintain and update records and data.

• Prioritise tasks and meet deadlines.

• Adhere to policies and contribute to team improvements.

Skills & Experience:

• Experience in administrative roles.

• Strong customer service and communication skills.

• Proficient in Microsoft Office.

• Strong organisational skills and attention to detail.

• Proactive and service-focused attitude.

This onsite role based in Londonderry requiring an urgent start. The role is projected to last until 20/01/2026 and is paying £12.65 per hour.

The hours of work are 9am - 5pm Monday - Friday (37 hours per week)

This is an urgent requirement, and applications will be reviewed as they are received. If you're interested, please apply as soon as possible to avoid missing out.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.