Customer Service
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Location:
West Yorkshire
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Sector:
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Job type:
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Salary:
£23000 - £25000 per annum
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Contact:
Clare
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Contact email:
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Job ref:
BRA/143087_1714141947
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Published:
12 days ago
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Expiry date:
26/05/2024
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Startdate:
27/05/24
Job Description
Do you have experience within Customer Service and logistics? If so please read on….
My client, a manufacturing company based in Bingley is looking for the newest member for the customer service team. This role is 100% office based.
Main Duties
" To review sales orders received from UK and overseas customers
" To process daily shipments through our ERP system and ship / invoice goods
" Create returns / replacements through the ERP system
" Log and pick up customer complaints and ensure complaints are acknowledged / completed within a timely manner
" To liaise with manufacturing teams to progress orders on customers behalf.
" Prepare all export documentation / certification relevant to shipments
" General admin duties i.e. word / excel / outlook
" Book meeting rooms for management, answer repletion door and look after any visitors who come to site.
" Encourage good customer relationships throughout the team
" To become multi-skilled within the Customer Service team in order to provide cover / or assistance where necessary.
" Any other duties within the Customer Service team.
You will have…
" Good attention to detail
" Great communication skills
" Knowledge of logistics and manufacturing ideally
Benefits
" 25 days holiday plus stats (increases with service)
" Free onsite parking
" Regular social events
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