Job Description

Hub Assistant - Inverness, UK (Part Time - Tuesdays)

We are a dynamic and forward-thinking organisation dedicated to delivering exceptional services within the Inverness community. Our company prides itself on fostering a supportive and inclusive environment where every team member can thrive and make a meaningful impact. If you are passionate about providing excellent customer service and supporting community initiatives, this is an exciting opportunity to develop your career with a reputable organisation committed to positive change.

Job Responsibilities

• Assist in the day-to-day operations of the community hub, ensuring smooth and efficient service delivery.
• Provide friendly and professional customer service to visitors and service users.
• Support the organisation and facilitation of community events and activities.
• Maintain a clean, safe, and welcoming environment within the hub.
• Manage bookings and enquiries, ensuring accurate record-keeping and effective communication.
• Assist with administrative tasks such as data entry, filing, and reporting.
• Collaborate with team members and external partners to deliver community programmes.
• Ensure compliance with health and safety policies and procedures.

Required Skills & Qualifications

• Excellent communication and interpersonal skills, with a friendly and approachable manner.
• Previous experience in customer service, administration, or community support roles is desirable.
• Strong organisational skills with the ability to multitask effectively.
• Proficiency in using Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work independently and as part of a team.
• Knowledge of health and safety regulations relevant to community spaces.
• Flexibility to adapt to changing priorities and community needs.
• Relevant qualifications or certifications in customer service, administration, or community engagement are advantageous.
• Please note this role is Tuesdays only, it is a part time role - initially on a temporary basis, but it could lead to a permanent position. 9 am - 5.00 pm with holiday cover required, details in advance.

Take the Next Step in Your Career

If you are enthusiastic about making a positive difference within the community and possess the skills outlined above, we would love to hear from you. Apply now to join our dedicated team in Inverness and contribute to a vibrant and inclusive community hub. Your commitment can help create a welcoming space for all!

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.