Office Administrator/ Customer Service Advisor
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Location:
Chesham
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Sector:
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Job type:
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Salary:
£25000 - £27000 per annum
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Contact:
Enfield
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Contact email:
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Job ref:
CS23SS_1712828855
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Published:
23 days ago
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Expiry date:
11/05/2024
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Startdate:
ASAP
Job Description
Our client, based in the Chesham area are looking to add a Admin/ Customer Service Advisor due to growth within the business.
Responsibilities will include:
" Build sustainable relationships and trust with customers and the external sales team through open and interactive communication
" Manage incoming phone calls
" Meet personal/customer service team KPI`s and targets
" Handle customer complaints, providing appropriate solutions and alternatives
" Raise quotations when requested
" Identify and assess customers` needs to achieve satisfaction
" Requirements and skills:
" 2-3 years of experience working in a busy office environment
" Strong phone mannerisms
" Outstanding communication skills
" A strong team player
" Flexible and keen to learn
" Good knowledge of how to use Microsoft Office
Benefits:
" Base salary £28,000 per annum
" Company pension
" 5% bonus opportunity per quarter based on hitting sales target (therefore opportunity to earn 20% bonus in a year)
" 25 days holiday per year + statuary holidays
" Car parking provided
" Office based Mon-Fri 9am- 5pm
Apply now
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