Traffic Dispatcher - 7.30 - 4pm - Permanent -£28,000 Trafford Park, Manchester You will be working within a small, busy and friendly down to earth team, working for a UK leading logistics company,
A quick look at the role. We offer in-house training however we do require candidates coming from transport background. Why it's an opportunity not to be wasted. The successful candidate will need to work as part of a team, with a wide variety of daily duties a few examples listed below):
Call handling - liaising with customers and/or our internal call centres and drivers. Daily debrief of drivers - assisting with confirmation of work plus dealing with any anomalies/issues. Liaising with customer service department and/or direct with customers to resolve issues - including any hazards identified by drivers. Order processing and confirmation + running and clearing daily reports. Administrative tasks and housekeeping. Requirements Here's what is required: · Strong knowledge of the local area. · Exceptional communication skill with the ability to communicate in writing, on a one to one basis and via the phone with all levels including management, team members and internal/external customers. · Ability to plan, organise and prioritise effectively. · Experience of working to strict deadlines in a time critical environment. · A willingness to adapt and develop skill-sets and knowledge which is determined by the role/business. · Computer literate - comfortable using business software and Microsoft Office Suite (specifically strong knowledge of Excel).
Benefits And here's why you'll love it · Competitive salary · Ongoing career development, training and coaching - because if you don't grow, they don't grow. · Generous pension scheme. · Medical and dental scheme. · Retail and leisure discounts. · Holiday and travel discounts. · Bike to work scheme. · Plus, much more……
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