Job Description

Brook Street is working on behalf of our client in Ballymena who is currently recruiting for a Customer Service Assistant to join the team. - This role will suit an experienced service administrator with excellent office admin skills

Duties

• Dealing with various customer enquiries via email/ telephone
• Inputting customer orders on MIS system
• Manage and organise collections/ deliveries
• Weekly / monthly Customers reports
• Day to day tasks within office eg, answer switchboard phone, filing
• Sampling to customers where required
• Produce customers Certs / COC's where required

Essential Criteria:

• A minimum of 4 GCSEs to include Maths and English at grade C or above or equivalent.
• At least 1 year's proven experience in an office-based admin role
• Must be computer literate - good knowledge of Microsoft Office packages
• A good telephone manner & strong communication skills are required as client liaison is critical to this role.
• Must be able to deal with incoming calls regarding customer orders and queries
• Ability to multitask and complete tasks within defined time frames.
• Must be able to work independently as well as part of a team
• Must be motivated and organised

Hours of Work: Monday to Thursday from 08.30 - 5.30pm and Friday from 8.30am to 1pm

Salary: Negotiable depending on experience- can be discussed on application


Please send CV to Colleen Farquharson via the apply link

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.