-
Contact Centre Virtual Roundtable
over 3 years ago by Sonja TownsendCoronavirus has forced unprecedented change upon the contact centre. The sector which employs c. 1.3 million Britons, has very quickly had to adapt to a decentralised way of working. Prior to the pandemic only around 10-20% of the UK contact centre workforce worked from home, according to the CCMA. The sector had to quickly adapt, testing every prior technology and tool in t...
-
Social care in a time of change
over 3 years ago by Sarah MundayDuring the second quarter of 2020 the critical role the care sector plays in the wider health and social care landscape has become apparent to all. Today it sits – quite rightly – alongside the health sector as an integral part in society. Yet the sector faces significant pressures: vacancies are running at 8% (or around 122,000) a year; one in four care workers may be lo...
-
5 ways to navigate the post-COVID jobs landscape
over 3 years ago by Martin EwingsFinding a new role in the current climate is challenging to say the least. With the job market becoming more saturated, and interviewing and onboarding increasingly taking place virtually, jobseekers are finding themselves in unfamiliar territory. Based on the trends that we are seeing among employers and jobseekers over recent weeks, here are some tips on how to navigate th...
-
How and Why You Should Build Your Personal Brand Now
over 3 years ago by ManpowerGroupBusinesses and individuals are beginning to understand that the future of work may look very different than it did just a few months ago, with working from home on the rise and jobs rapidly transitioning between industries. This can understandably make it feel difficult to prepare for the next phase of your career, but there are foundational steps you can take to bolster you...
-
The Value of Resetting Through Setback
over 3 years ago by Kevin MinnisThe world of work has significantly changed in recent months, with many workers facing difficulties as a result. Both temporary furloughs and permanent layoffs have led some to rush out to look for other work, but this period of change can also act as an opportunity to re-evaluate career goals and consider pivoting into new opportunities. If you find yourself in this posit...
-
How to Network Effectively When Working Remotely
over 3 years ago by ManpowerGroupNetworking does not always require in person coffee, lunches or evenings out. With creativity and resolve, connecting meaningfully with others can be done remotely and across different time zones and geographies. Here are five effective ways to network from a distance. Connect with 'loose ties' Research has shown that while we rely on our strong ties in our everyday...