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What to expect in your Support Worker interview
almost 3 years ago by Brook StreetIf this is your first time going into an interview for a Support Worker job or you’ve already had a few but just need some more advice, this post is for you. We’ve put together some tips on how to ace your interview, whether you’re new to social care or experienced in the industry. An interview for a Support Worker role isn’t much different to any other interview, except t...
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Mental Wellness in the Contact Centre industry: Building a better normal
almost 3 years ago by Brook StreetWhen you think of a traditional call centre, the image which probably comes to mind is rows of desks with employees talking to customers on headsets. But when the UK Government instructed everyone who could to work from home in March 2020, this setup was no longer an option. 89% of contact centre leaders now say that they believe the industry has changed forever ...