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Contact Centre Stress Syndrome – what is it and how can you cope with it?
about 13 hours ago by Daniel StackContact centres often present a high-pressure work environment and contact agents are frequently subject to acute levels of stress. Recently recognised as a real crisis, Contact Centre Stress Syndrome presents a fast-growing, job-related problem that can significantly impact employees’ mental and physical health.It’s not a fad, a meaningless complaint or just a passing issue...
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Six benefits of working in a contact centre
about 2 months ago by Daniel StackAre you looking for a rewarding career path? Contact centre jobs offer a plethora of benefits, from developing transferrable skills to flexible working. In this blog, we’ll explore six advantages of working in a contact centre and how you can get started with your successful career.No experience required: One of the common issues with finding a job, especially for school lea...
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A career in finance: Where to start and where it could take you
3 months ago by Daniel StackA career in finance administration can be rewarding in many ways. Finance admins serve as the backbone of an organisation, ensuring that every financial transaction runs smoothly and efficiently. From managing budgets and invoices, to reconciling accounts and assisting with financial reporting, you will play a crucial role in maintaining the financial health of the company.I...
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4 Reasons why Kindness is a Skill Advantage
8 months ago by Daniel StackApart from being a personal virtue, research shows that kindness can offer competitive advantages for your career. Here are four reasons – beyond just being a good person – to increase your kindness.Effective leaders are likeableKindness is an important leadership trait. A growing body of research proves that empathy in leaders is a pivotal effectiveness tool in today’s glo...
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4 ways to cope after a setback at work
9 months ago by Daniel StackAfter a setback or mistake at work, at one time or another, we have all questioned our abilities or if we were in the right role. But it’s important to consider the big picture and get stronger from these experiences. Here are four ways we can learn from our mistakes and come back stronger. Determine your core strengths Do you feel like your work is an effective use of y...
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7 top-tips to deal with work-related stress
9 months ago by Daniel StackStressed at work? Here’s how to cope and thrive.The increase in work-related stress around the world affects not only the health and wellbeing of employees, but also the productivity of organisations. According to research by YouGov, half of workers in Britain (52%) say they feel stressed at work.So, why do we stress at work?In essence, stress can be the result of work deman...
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Admin roles – stepping stone or career?
10 months ago by Daniel StackCalm under pressure, unflappable when problems arise and trusted as a safe pair of hands − admins form the backbone of businesses and are heavily relied on to keep the cogs of the wheel turning. But despite the importance of their roles, these professionals can find themselves stuck in a rut, often struggling to have their contributions fairly valued.A common misconception i...
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10 tips on how to succeed in your job search
11 months ago by Daniel StackGetting itchy feet at work? Looking for an opportunity to showcase your true skills? Returning to work or recently been made redundant?Whatever the reason, job hunting can be daunting, especially if your planned move means a change of sector, a step up, or maybe even your first ever role. With your career, as with every journey, the first step is to identify your ideal...
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The Great Vacancy Mountain – How to Find a Mid/Senior Level Job
about 1 year ago by Daniel StackThe current abundance of job vacancies does not mean it’s easy to get your dream job – especially for mid to senior level roles. In the last 40 years, the UK has seen a butter mountain, a cheese mountain, and even a beef mountain, as surplus food production met a shortage of buyers. But now, there’s a different kind of surplus – meet The Great Vacancy Mountain – as for the...
