Job description
Administrative Officer
Location: Hull, HU2 8JN
Pay: £13.37 per hour
Job Type: Temporary
Sector: Public Sector
Hours: 37-37.5 hours a week (Monday - Friday)
A Little Bit About Us:
Brook Street have grown into one of the UK's leading recruitment agencies, matching thousands of people with meaningful job opportunities at more than 4,500 companies every year. Delivering a quality service to suit the needs of clients and candidates alike was important to our founder Margery Hurst, and it remains important to us today.
Recruitment is about so much more than just filling job vacancies. It's about giving people the chance to unleash their full potential through their perfect new role.
About the Client:
HM Land Registry plays a crucial role in enabling property ownership across England and Wales. They are responsible for keeping and maintaining one of the largest property databases in Europe.
What Will Be Your Day-to-Day Tasks?
In this role, you'll be providing essential clerical and administrative assistance across the HM Land Registry service, helping to keep operations running smoothly. Your duties will include but not be limited to:
* Controlling the distribution and allocation of applications
* Liaise with operational teams on the escalation of applications
* Maintain our application lists
* Local scanning and printing
* Correspondence with customers when required
* Maintain accurate records of actions taken using Points Arising Screen (PAS) and any correspondence issued.
* Contribute to continuous improvement by identifying recurring processing issues or gaps in documentation.
* Any additional administrative tasks as required
* Review applications that are approaching their cancellation date in line with a Standard Procedure
* Telephone lodging conveyancers to confirm if they have received previous correspondence and confirm extension of time
Essential Skills and Experience
* Experience of admin and or customer service in an office-based environment
* Effective organisational skills and able to prioritise work
* Excellent attention to detail and ability to make sound judgements/decisions based on available evidence
* Good computer skills, experience of using Microsoft based software, including knowledge of Outlook, Word, and Excel
* Ability to communicate effectively on the telephone, encompassing active listening, clear articulation and professional tone
Please note we are seeing a large volume of applications per role and therefore we ask that if you have not heard within 7-14 working days, please presume you have on this occasion been unsuccessful.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
