Job Description

CRD Operations/Digi Team - Administrative Officer

Job Description
Administrative Officer
Location: Southport - General Register Office
Hourly rate: £13.85
OFFICE BASED
Working Days/Hours: Monday to Friday: 8am - 4pm

Brook Street in partnership with the HMPO has a fantastic opportunity to join their team as an Admin Officer.

Experience Needed/desired:

• Desirable: Able to meet customer service targets and deadlines;
• Able to communicate effectively;
• Experience of working as an effective team player;
• Able to multi-skill and work flexibly;

Experience of accurately following procedures

List the duties/ responsibilities:

• Inputting, verifying, and retrieving information from both manual and computer-based systems.
• Quality assurance of work within the teams including monitoring productivity.
• Investigating and following up queries using all information, systems, or work tools available.
• Work effectively within a fast-paced multi-tasking team-based environment to achieve team goals/targets.
• Working flexibly and providing support to other operational colleagues / areas as required.
• Resolving customer problems fairly and effectively seeking to improve the customer experience through continuous improvement.
• To take responsibility for one's own personal attendance, performance, and development.

Training:
4 weeks training period, training fully office based, buddied up after 4 weeks
Please note that no annual leave will be permitted in the 4 weeks.

Clearance level (to be applied for by Brook Street upon a successful application):
DBS + CTC

Role specific requirements:

You must hold a valid passport and must have lived in the UK for longer than 5 years. Please note that period of 6 months or longer spent outside of the UK in the last 5 years will unfortunately not be accepted. This role requires security clearance that will be processed for you, if successful.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.