Job Description

Exciting Opportunity: Business Administration Officer in Maritime Services

Do you excel in roles that require meticulous attention to detail and enjoy engaging with people? Are you organised and eager to work within the maritime industry? If so, Brook Street has an exciting opportunity for you!

Position: Business Administration Officer
Location: Spring Place Offices, 105 Commercial Road, Southampton, Hampshire, SO15 1EG
Pay Rate: £12.36/hour
Hours: Monday to Friday, 37 hours/week
Assignment Duration: Until 31/03/25, with the possibility of becoming permanent for the right candidate

About the Role:

Join our Seafarer Services branch as a Business Administration Officer, where you'll play a crucial role in certifying seafarers. You'll be responsible for assessing seafarer's documents to ensure they meet regulatory criteria and issuing the necessary licenses for them to work at sea. This role involves interacting with seafarers via telephone and email, providing top-notch customer service, and supporting various administrative tasks within the branch.

Key Responsibilities:

• Document Assessment: Review and evaluate documents provided by seafarers to determine their eligibility for certification.
• Examination Support: Assist seafarers with examination arrangements and provide support throughout the process.
• Certification Issuance: Issue certificates and endorsements to eligible seafarers and notify those who do not meet the criteria.
• Customer Service: Handle telephone and email inquiries related to certification, offering exceptional customer support.
• Administrative Support: Contribute to various administrative tasks and projects within the branch.

What We Offer:

• Comprehensive Training: No prior maritime knowledge is needed; full training will be provided to ensure your success in the role.
• Professional Environment: Work in a supportive and collaborative team within the dynamic maritime sector.
• Flexible Schedule: Enjoy a flexible start time between 8am-9am to suit your needs.

About You:

• Highly Motivated: You are positive, enthusiastic, and have a flexible attitude with a strong willingness to learn.
• Detail-Oriented: You handle data accurately, ensuring high-quality standards.
• Tech-Savvy: Proficient in Microsoft Outlook and Excel.
• Excellent Communicator: Strong verbal and written communication skills.
• Organised: Exceptional organisational and time management skills, with the ability to prioritise and meet deadlines.

Why Join Us?

This role is a fantastic opportunity to start your career in the maritime industry and the Civil Service. If you are a motivated individual with a keen interest in maritime services, we encourage you to apply and become part of a dedicated team.

*The offered candidate will be subject to 3 years activity check and a basic DBS

ABOUT US

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.