Call Centre Agent

Posted 05 January 2026
Salary Up to £22000.00 per annum + £32k with bonus
LocationHedge End
Job type Permanent
Discipline Contact Centre
ReferenceBBBH430176_1767624574

Job description

Brook Street is working with a client that is seeking a Contact Centre Advisor on a Full-Time, Permanent basis. This is a fully-office-based role Mon-Fri 8-5.

Main duties:

  • To take inbound calls and arrange bookings.
  • To make occasional outbound calls as required.
  • To upsell where possible.
  • To assist with exceptional customer service.

Knowledge, skills, abilities and experience (Desired):

Confident on the phone

Strong verbal & written communication skills

Company Benefits

  • Pension contributions
  • 24 days leave + bank holidays
  • Excellent development opportunities
  • Bonus pay - Uncapped
  • Realistic OTE £32k

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.