Credit Controller - Muir of Ord, UK

Our client is a well-established and reputable company operating within the thriving industrial sector in the scenic region of Ross-shire. Known for their commitment to excellence, innovation, and employee development, they offer a dynamic work environment where your skills will be valued and your career growth supported. This is an exciting opportunity to become part of a forward-thinking organisation that values integrity, teamwork, and professional development.

About the Role

We are seeking a dedicated and detail-oriented Credit Controller to join the team on a full-time, permanent basis. In this role, you will be instrumental in maintaining healthy cash flow and supporting the company's growth by managing credit control activities and onboarding new clients efficiently. If you have a proactive approach, excellent communication skills, and a strong understanding of credit management, we would love to hear from you.

Key Responsibilities

• Proactively chase outstanding invoices via phone, email, and other agreed communication methods to ensure timely payments.
• Maintain regular contact with customers to secure prompt payment in accordance with agreed credit terms.
• Monitor aged debtor reports, prioritising collections based on risk and invoice value.
• Resolve invoice queries and disputes efficiently, liaising with internal teams as necessary.
• Escalate overdue or high-risk accounts following company credit control procedures.
• Accurately allocate incoming payments and reconcile customer accounts.
• Maintain precise and up-to-date credit control records and documentation.
• Provide regular reports on debtor status, cash collection performance, and overdue balances.
• Set up new client accounts accurately and in a timely manner, including conducting credit checks and assessing creditworthiness.
• Agree and set appropriate credit limits and payment terms for new clients.
• Ensure all required documentation is obtained, stored correctly, and communicated clearly to clients and internal stakeholders.
• Update and maintain customer master data within the finance system, reviewing credit limits based on payment history and risk assessments.

Skills & Qualifications

• Previous experience in a credit control or accounts receivable role.
• Strong communication skills with the confidence to chase payments professionally and diplomatically.
• Good understanding of credit control processes and best practices.
• High level of accuracy and attention to detail.
• Ability to manage multiple priorities and work effectively to deadlines.
• Proficiency with finance systems and Microsoft Excel (or equivalent software).
• Knowledge of credit assessment procedures and risk management.
• Excellent organisational skills and the ability to work independently as well as part of a team.

Why Join Us?

This is a fantastic opportunity to join a reputable company that values its employees and fosters a positive working environment. You will have the chance to develop your skills further, contribute to the company's success, and enjoy the scenic surroundings of the Scottish Highlands. Our client offers a competitive salary package, ongoing professional development, and a supportive team culture.

Apply Today

If you are a motivated and detail-oriented credit professional looking to make a meaningful impact within a growing organisation, we encourage you to apply now. Take the next step in your career and become part of a company that truly values its staff. Submit your CV and cover letter today to be considered for this exciting opportunity!

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.