Job description
rook Street is working on behalf of our client in Ballymena who is currently recruiting for a Customer Service Assistant to join the team. - This role will suit an experienced service administrator with excellent office admin skills
Duties
- Dealing with various customer enquiries via email/ telephone
- Inputting customer orders on internal MIS system
- Manage and organise collections/ deliveries
- Weekly / monthly Customers reports
- Day to day tasks within office such as answering the switchboard phone, filing and back office admin
- Sampling to customers where required
- Produce customers Certs / COC's where required
Essential Criteria:
- A minimum of 4 GCSEs to include Maths and English at grade C or above or equivalent.
- At least 1 year's proven experience in an office-based admin role
- Must be computer literate - good knowledge of Microsoft Office packages
- A good telephone manner & strong communication skills are required as client liaison is critical to this role.
- Must be able to deal with incoming calls regarding customer orders and queries
- Ability to multitask and complete tasks within defined time frames.
- Must be able to work independently as well as part of a team
- Must be motivated and organised
Hours of Work: Monday to Thursday from 08.30 - 5.30pm and Friday from 8.30am to 1pm
Salary: Negotiable depending on experience
Please send CV to Colleen Ferguson via the apply link
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
