Customer Service Administrator

Posted 20 November 2025
Salary Negotiable
LocationCounty Antrim
Job type Permanent
Discipline Freight & Logistics
ReferenceBBBH428185_1763719080

Job description

Brook Street Recruitment is working on behalf of our client in Newtownabbey who are currently seeking to recruit a Logistics Administrator to join their service team in their Mallusk depot.

Our client has a great reputation for strong customer service so the successful candidate will require a highly professional can-do attitude and effective communication skills via phone and email. Whilst previous experience in logistics is preferable training will be given for this role in a busy and vibrant environment.

They seek a motivated person with good administrative and social skills.

Duties

* Managing and processing quotations/bookings primarily for import / export UK / Ireland shipments which will include liaising with customers, other depots, and transport companies
* Coordinating transport bookings with our transport department & handling transportation document
* Monitoring the progress of consignments
* Ensuring records are accurate and up to date
* Dealing with Customs & Excise requirements

Criteria

* GCSE Maths and English or equivalent
* Experience using Microsoft Office
* Strong administrative experience - proficient with Microsoft

Salary will depend on experience

Please send CV to Colleen Farquharson via the link

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.