Job Description

Digital Officer- Remote

Salary- £29,45015.00-£16.18 pay rate
Contract Type: Full-Time- Temporary 3 months

Main Purpose of the Post:

My client is seeking a Digital Officer to play a key role in delivering engaging digital communications and content. This dynamic role will involve developing, executing, and analysing email marketing campaigns, updating the website, ensuring seamless CRM integration, and supporting a variety of graphic design needs across the organisation.

Key Responsibilities:

Digital Platforms:

• Manage content updates for the website and events platform, ensuring relevance for target audiences and campaigns.
• Test website functionality for events, donation forms, surveys, petitions, and automated emails.
• Implement SEO best practices across the website to enhance user experience and visibility.
• Collaborate with external web developers to troubleshoot technical issues.
• Support the resolution of issues with the Job Hub and liaise with the member services team.
• Provide digital communications activity reports and evaluate performance alongside the Website and Brand Manager.

Digital Communications Programme:

• Oversee day-to-day digital communications, including drafting, building, and distributing emails using Mail chimp to engage with our 50,000 contacts.
• Develop user journeys and send personalised communications to increase engagement and income.
• Collaborate with the Data Officer to define segmentation and targeting for campaigns.
• Support the integration of Impact Stack into digital communications and manage any technical troubleshooting.
• Assist in the delivery of mass communications and appeals, incorporating social and new media channels.

• Produce materials for national conferences, fund-raising activities, and business development initiatives.
• Ensure brand consistency across all communication materials.
• Manage relationships with printers and suppliers to produce cost-effective digital and printed assets.

Administrative:

• Maintain a Digital Asset Management system, categorising and tagging materials for easy access.
• Use Microsoft Planner to schedule and monitor project deadlines and dependencies.

Person Specification:

Essential:

• Proficient in WordPress and content management systems.
• Experience using Mailchimp, CRM systems, and campaign platforms.
• Knowledge of SEO, digital communications, and website management.
• Experience with Canva, Adobe InDesign, and Adobe Photoshop.
• Ability to create and evaluate website and digital content.
• Excellent writing, editing, and proofreading skills.
• Strong organisational skills with the ability to meet deadlines in a fast-paced environment.

Brook Street NMR is acting as an Employment Business in relation to this vacancy.