Job Description

General Manager - Freight Forwarding (Air, Sea & Road) | Up to £80K
Location: Belfast | Salary: Up to £80,000 DOE
Sector: Freight Forwarding / Logistics
Employment Type: Full Time | Permanent

We are seeking an experienced and hands-on General Manager to lead and inspire our freight forwarding operations team. With a growing team of 22 operational staff, this is a pivotal role for a seasoned logistics leader who thrives in a fast-paced, independent freight environment (non-MNC).

About the Role:

You will be responsible for overseeing and optimising our freight forwarding operations across air, sea, and road, ensuring service excellence, operational efficiency, and team development. You'll work closely with directors to shape strategy, manage performance, and support continued growth.

Key Responsibilities:

• Lead and manage a team of up to 22 operations staff across multimodal freight services.
• Ensure smooth end-to-end handling of freight operations across air, sea (FCL & LCL), and road transport.
• Deliver operational excellence and customer satisfaction while maintaining compliance with industry regulations.
• Monitor KPIs, budgets, and performance targets, driving continuous improvement across processes.
• Mentor and develop team leaders and junior staff.
• Support strategic planning and play a key role in decision-making with senior leadership.

Candidate Profile:

• Minimum 10 year's experience in freight forwarding, including 5+ years in a senior leadership/management role
• Solid background in a medium-sized, non-MNC freight forwarding company.
• Srong operational expertise in the following: air, sea, and some road freight.
• Experience and understanding of LCL operations is highly desirable.
• Proven ability to lead teams, solve problems proactively, and manage multiple priorities.
• Excellent interpersonal and communication skills.

What's on Offer:

• Competitive salary up to £80,000 depending on experience and background.
• Opportunity to make a tangible impact in a growing, independent freight company.
• Leadership autonomy with a dynamic and supportive team.

Ready to take the next step?
If you're a motivated and experienced freight leader ready for a new challenge, we want to hear from you. Apply now or get in touch for a confidential discussion.

Please send the CV to Colleen Farquharson via the apply link

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.