Job description
Service Manager
Full-Time - 40 Hours Per Week
Salary: £30,000 per annum
Location: Great Ellingham, Norfolk
A exciting leadership opportunity is available at a residential care service set within the Norfolk countryside. The service supports adults with learning disabilities, autism, and complex needs, offering tailored one-to-one support in a vibrant and inclusive environment.
Residents enjoy a wide range of activities including gardening, outdoor recreation, and social engagement in purpose-built communal areas. The setting encourages personal growth, skill development, and meaningful participation in everyday life.
About the Role
The Service Manager plays a vital role in ensuring the wellbeing and safety of residents and in leading a team of support staff. This position requires a proactive and compassionate leader who can inspire and guide others while maintaining high standards of care and compliance.
Key responsibilities include:
- Developing and reviewing person-centred support plans and risk assessments
- Conducting audits and overseeing documentation and financial systems
- Managing schedules and providing direct support to the service
- Acting as a liaison for residents, families, and staff
- Participating in management meetings and representing the service externally
- Ensuring secure and compliant data handling
- Supporting staff development through supervision, appraisal, and training
- Addressing concerns and contributing to resolution processes
- Promoting safe working practices and conducting health and safety assessments
- Upholding regulatory standards and legislative requirements
Candidate Requirements
- Experience supporting adults with learning disabilities and/or mental health conditions
- Minimum Level 3 qualification in Health and Social Care, with a commitment to achieving Level 5
- Proven experience in team management, including rotas, appraisals, and disciplinary procedures
- Strong leadership and motivational skills
Benefits
- Career progression within a supportive and growth-oriented environment
- Paid training and access to recognised qualifications
- Inclusive workplace culture that values diversity
- Wellbeing support and resources
- Financial flexibility tools and reward schemes
If you are ready to take on a new leadership role and contribute to a service that makes a real difference, click apply now.
