Mortgage Case Handler

Posted 10 March 2026
Salary £25000.00 - £30000.00 per annum
LocationCowbridge
Job type Permanent
Discipline Property
ReferenceBBBH434572_1773151402

Job description

Brook Street are delighted to be partnered with a highly regarded organisation who are looking to add a Mortgage Case Handler to their expanding team. You'll play a key part in managing mortgage applications from submission right through to completion - keeping everything running smoothly for clients and colleagues alike.

What you'll be doing

  • Managing your own caseload of mortgage applications, ensuring each one meets regulatory and company standards.

  • Acting as the main point of contact for clients, updating them at every stage and resolving queries with professionalism and care.

  • Reviewing documentation to ensure accuracy and compliance.

  • Liaising with lenders, solicitors, and other stakeholders to progress cases efficiently.

  • Supporting the wider team with general administrative and office duties.

What we're looking for

  • CeMAP qualification is essential.

  • Experience in mortgage administration or financial services would be an advantage.

  • Strong communication and organisational skills, with excellent attention to detail.

  • A proactive team player who can also work independently.

  • A full driving licence and access to your own vehicle are required.

What's in it for you

  • Competitive salary

  • Annual profit-sharing scheme

  • 30 days holiday + bank holidays

  • 15% pension contribution (generously employer-led)

  • Modern offices and supportive team environment

Apply now or contact Luke at Brook Street

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.