Job description
Parts Advisor - Norwich
Join Our Parts Call Centre Team!
Are you a motivated and organised individual with a passion for customer service? We are looking for a Parts Call Centre Advisor to join our growing team in Norwich. This is an exciting opportunity to work in a busy environment, assisting trade and public customers with their parts needs.
What You'll Be Doing:
- Handling inbound calls efficiently and professionally
- Advising customers on suitable parts and processing orders
- Managing sales transactions for trade and public clients
- Building strong relationships with customers and internal teams
- Ensuring accurate record-keeping and order management
- Maintaining high attention to detail to minimise errors and enhance customer satisfaction
What We're Looking For:
- Excellent communication skills - confident, clear, and professional
- Strong organisational abilities - able to manage multiple tasks efficiently
- Customer-focused mindset - committed to providing top-tier service
- No prior experience required - full training provided
- A desire to grow - opportunities for career progression and skill development
What's in It for You?
- Competitive salary with performance-based bonuses
- 30 days annual leave, including bank holidays
- Pension scheme & life insurance for financial security
- Staff discounts on products and services
- Recommend a Friend scheme with great incentives
- Career growth opportunities in a well-established company
Celebrating 50 successful years in the motor industry, our client is committed to creating a supportive and inclusive work environment. If you're looking for a rewarding career with a company that values its employees, apply today or call Alison for more information 01733968453
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
