Job Description

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.

Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Location: National Probation Service, Ipswich (recruitment on behalf of our client)
Hours: 22.5 hours per week (0.6 FTE)
Contract: Temporary
Pay Rate: £12.21 per hour, paid weekly

We are recruiting on behalf of the National Probation Service in Ipswich for a Temporary Part-Time Receptionist to provide essential front-of-house support in a professional and welcoming environment.

Working Hours:
The role requires availability for:

• Monday and Tuesday, 8:30 AM - 1:30 PM
• One evening on Wednesday, 3:30 PM - 9:00 PM

The remaining hours to reach 22.5 per week are flexible and can be arranged to suit the candidate's availability. The office is open four evenings per week, so if a Wednesday evening is not possible, there may be the option to swap shifts with current staff.

Key Responsibilities:

• Greeting visitors and People on Probation in person and over the phone
• Managing reception duties and maintaining a professional front desk
• Providing administrative support using Microsoft Office (Word, Excel, Teams)
• Accurate data entry and retrieval using internal database systems

Required Skills and Experience:

• Proficient keyboard and IT skills
• Experience with Microsoft Office and database systems
• Excellent communication and interpersonal skills
• Ability to maintain professionalism and confidentiality in a secure setting

Additional Information:

• Pay rate: £12.21 per hour, paid weekly
• Parking: No general staff parking on-site during the day; however, evening receptionists are permitted to park on-site. A public car park is located adjacent to the office.
• Facilities: Fully equipped kitchen with microwave, toaster, tea/coffee facilities, and staff breakout areas

If you are interested in this opportunity to work with the National Probation Service and meet the requirements outlined, please apply today.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.