Job Description

Brook Street UK Ltd are looking for a telemarketing exec for their client based in Southampton.

The Telemarketer will be responsible for promoting and selling products or services over the phone. This role involves making outbound calls to potential customers, identifying their needs, and persuading them to make a purchase or take a desired action. The successful candidate will be a skilled communicator with excellent interpersonal skills and a strong ability to meet sales targets.

Responsibilities:

1. Conduct outbound calls to prospective customers from a provided list.
2. Present and explain products or services to potential customers.
3. Answer questions about products or services and address any concerns.
4. Obtain and record customer information accurately.
5. Keep detailed records of calls and outcomes in the company's CRM system.
6. Meet or exceed daily, weekly, and monthly sales targets.
7. Follow up on leads generated through various sources.
8. Work collaboratively with the sales team to achieve overall company goals.
9. Stay informed about product features, industry trends, and competitor offerings.
10. Provide feedback to management on customer reactions and concerns.

Requirements:

1. Proven experience as a telemarketer or in a similar sales role.
2. Excellent communication and interpersonal skills.
3. Ability to build rapport with potential customers.
4. Strong persuasion and negotiation skills.
5. Goal-oriented with a focus on achieving and exceeding sales targets.
6. Familiarity with CRM systems and sales processes.
7. Good time management and organisational skills.
8. Ability to work well in a team environment.

If you are looking for a new role and think this would be suitable for you, please contact Shanice in our Southampton team for more information.