Job Description

Kickstart Your Career in Freight Forwarding! | Customer Service Administrator | £26-27k (DOE)

📍 Location: Larne

💼 Industry: Freight & Logistics

Are you ready to take the next step in your logistics or customer service career? Our freight forwarding client is growing - and they're looking for a Customer Service Administrator to join their supportive, fast-paced team!

This is a fantastic opportunity for someone with a year's experience in logistics and customer service to be trained and developed in the exciting world of freight forwarding. If you're organised, tech-savvy, and thrive in a fast-moving environment where no two days are the same, we want to hear from you!

What You'll Be Doing:

Monitoring and tracking freight movements in real-time
Keeping clients informed at every stage of the delivery process
Supporting the Transport Manager with job bookings and admin tasks
Problem-solving on the go to ensure smooth, on-time deliveries

Criteria

At least 1 year of experience in logistics AND 1 year in a customer service role
Strong IT skills and confident using systems and trackers
Excellent communication - clear, concise and always professional
Calm under pressure and solutions-focused
Flexible and adaptable with a proactive attitude

Why Apply?

You'll receive on-the-job training in freight forwarding
Be part of a friendly and experienced team who will support your growth
Competitive salary £26-27k depending on your background
Real career progression potential in a thriving industry

Ready to get started? Send your CV via the link to Colleen Farquharson and take the first step in a rewarding career in logistics!

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.