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How to nail a contact centre interview: Your ultimate guide
26 days ago by Daniel StackWhen people panic about a product or service, contact centre staff are often among the first to deal with it. It’s no secret that a customer’s interaction with a company directly influences their sense of trust and loyalty – and great contact centre staff can help companies stand out!These roles offer valuable customer service experience, but they also provide opportunities ...
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Helping employers stand out from the crowd
about 1 month ago by Daniel StackAccording to the Office for National Statistics (ONS), the UK currently has an employment rate of 74.3%. This indicates that competition amongst employers for the best talent is more intense than ever. With a plethora of opportunities available, candidates have the luxury of choice regarding where they want to work. Coupled with a skills shortage in the marketplace, employer...
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Setting boundaries at work: The key to productivity and wellbeing
4 months ago by Daniel StackIn the modern workplace, the lines between professional and personal life can often blur. With the introduction of remote work and the pervasive nature of technology, employees find themselves grappling with constant connectivity, making it increasingly challenging to maintain a healthy work-life balance. In such an environment, setting boundaries at work has become paramoun...
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Podcast: Building the workforce of the future in finance
12 months ago by Daniel StackIn today's hyper-competitive hiring market, we examine how UK businesses can recalibrate their employer offer to attract and retain top talent in the finance sector. With hiring intentions cooling slightly, but the demand for talent - mainly digital and sector-specific expertise - remaining high, we explore several trends redefining what it means to work in finance based o...
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Webinar: Integrating ESG Metrics into Financial Decision-Making: Best Practices and Success Stories
about 1 year ago by Daniel StackAccording to a 2021 PWC ESG research report, 76% of customers say they will stop buying from companies that treat the environment, employees, or the community in which they operate poorly. Not only are customers starting to avoid companies that do not showcase positive Environmental, Social, and Governance (ESG) activities, but the same research report shows that 86% of emp...
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4 ways to cope after a setback at work
over 1 year ago by Daniel StackAfter a setback or mistake at work, at one time or another, we have all questioned our abilities or if we were in the right role. But it’s important to consider the big picture and get stronger from these experiences. Here are four ways we can learn from our mistakes and come back stronger. Determine your core strengths Do you feel like your work is an effective use of y...
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10 tips on how to succeed in your job search
over 1 year ago by Daniel StackGetting itchy feet at work? Looking for an opportunity to showcase your true skills? Returning to work or recently been made redundant?Whatever the reason, job hunting can be daunting, especially if your planned move means a change of sector, a step up, or maybe even your first ever role. With your career, as with every journey, the first step is to identify your ideal...
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Keeping motivated during your job search
almost 2 years ago by Daniel StackA job search can feel difficult under the best of circumstances and has the potential to seem even more isolating given that many organisations have moved to hybrid or even remote working after the COVID-19 pandemic. Here are three ways to stay positive and motivated while continuing your job search. Cultivate a support system When you’re expanding your network, think ...
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WEBINAR – UK Jobs Outlook: Q2 2022
about 2 years ago by Daniel StackThe outlook from employers looks increasingly positive, as the latest ManpowerGroup Employment Outlook Survey (MEOS) shows strong hiring optimism to continue for Q2. With the hiring spree showing no signs of easing off, employers face continued challenges with finding talent. But with the outlook from employers looking increasingly positive throughout Q1, will hiring inte...