Blogs by tag - Latest advice · Brook Street

10 top tips for creating an effective LinkedIn profile
3 months ago by Daniel Stack
In today’s competitive job market, a strong LinkedIn profile is no longer optional; it’s essential. As one of the world’s largest professional networking platforms, LinkedIn is often the first place recruiters and potential employers will go to learn more about you and make their first impressions of you.Here are our top tips for creating an effective LinkedIn profile:1. Sta...
The 2024 Brook Street Business Professionals Salary Guide
7 months ago by Daniel Stack
As recruiting new talent becomes increasingly challenging, staff retention has become vital for UK organisations. Despite a 4.5% drop in job vacancies since Q4 2023, the UK still faces over 900,000 open positions, with significant shortages in business administration, support roles, and middle management.These roles are essential across all industries, yet they are part of ...
How to write a winning profile summary for your contact centre CV
7 months ago by Daniel Stack
When writing a contact centre profile summary for your CV, aim to highlight your skills, experience and key attributes that align with the role you’re applying for. Remember that recruiters will scan your CV for the keywords they’re looking for,so make sure to include relevant ones throughout your CV, including in your profile summary.Take a look at our step-by-step instruc...
How to nail a contact centre interview: Your ultimate guide
10 months ago by Daniel Stack
When people panic about a product or service, contact centre staff are often among the first to deal with it. It’s no secret that a customer’s interaction with a company directly influences their sense of trust and loyalty – and great contact centre staff can help companies stand out!These roles offer valuable customer service experience, but they also provide opportunities ...
Helping employers stand out from the crowd
11 months ago by Daniel Stack
According to the Office for National Statistics (ONS), the UK currently has an employment rate of 74.3%. This indicates that competition amongst employers for the best talent is more intense than ever. With a plethora of opportunities available, candidates have the luxury of choice regarding where they want to work. Coupled with a skills shortage in the marketplace, employer...
Setting boundaries at work: The key to productivity and wellbeing
about 1 year ago by Daniel Stack
In the modern workplace, the lines between professional and personal life can often blur. With the introduction of remote work and the pervasive nature of technology, employees find themselves grappling with constant connectivity, making it increasingly challenging to maintain a healthy work-life balance. In such an environment, setting boundaries at work has become paramoun...
Podcast: Building the workforce of the future in finance
over 1 year ago by Daniel Stack
In today's hyper-competitive hiring market, we examine how UK businesses can recalibrate their employer offer to attract and retain top talent in the finance sector. With hiring intentions cooling slightly, but the demand for talent - mainly digital and sector-specific expertise - remaining high, we explore several trends redefining what it means to work in finance based o...
Webinar: Integrating ESG Metrics into Financial Decision-Making: Best Practices and Success Stories
almost 2 years ago by Daniel Stack
According to a 2021 PWC ESG research report, 76% of customers say they will stop buying from companies that treat the environment, employees, or the community in which they operate poorly. Not only are customers starting to avoid companies that do not showcase positive Environmental, Social, and Governance (ESG) activities, but the same research report shows that 86% of emp...
4 ways to cope after a setback at work
about 2 years ago by Daniel Stack
After a setback or mistake at work, at one time or another, we have all questioned our abilities or if we were in the right role. But it’s important to consider the big picture and get stronger from these experiences. Here are four ways we can learn from our mistakes and come back stronger. Determine your core strengths Do you feel like your work is an effective use of y...