Job Description

My Public Sector Client based in Cosford, Wolverhampton is looking for an Administration Officer to support their team. This is a temporary role with the possibility of extension, Monday to Friday, 37.00 hours a week. This role is paying £14.19 per hour and is currently fully onsite.

The responsibilities of this role involve patient facing interactions, email, and telephone correspondence, booking of appointments and courses, proactive management of the appointment book and caseload, dealing with general enquiries and liaising with external agencies to facilitate the patient care pathway.

You will be expected to attending meetings, supporting quality improvement initiatives and be involved with regular reviews of admin processes.

The role will also include administrative support to a multidisciplinary team, which involves a considerable amount of assertiveness and diplomacy to constitute the effectiveness of the department. Including shared responsibility in general office duties such as ordering stationary, scanning, shredding, photocopying, paper-filing as well as electronic filing on cloud storage platform SharePoint.

Skills must include a polite telephone manner, the ability to keep calm in a demanding role, prioritisation of workload and an adeptness at multi-tasking. You will also require discretion and attention to detail when handling confidential patient information.

Please be aware that this role will require a DBS and three years referencing.

Due to the high volume of applications for this role we may not be able to contact every candidate who applies.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.