Administrative Officer

MOJ- HMCTS

Admin Officer
Location: Leamington Court
Office Based
Hourly rate: £12.36 per hour increasing £13.25 per hour after 12 weeks
Working Days/Hours: 37hrs per week. Monday - Friday 8:30am - 5pm
Contract: This a temporary position until 31st March 2026 but due to be extended pending performance and business needs.

Brook Street in partnership with Ministry of Justice has a fantastic opportunity to join their team as an Admin Officer. This is great opportunity to gain valuable exposure/experience working within the Public Sector.

List the duties/ responsibilities:

Administration

• Prepare files and papers for courts, tribunals, hearings, and meetings.
• Produce court/tribunal documents; carry out photocopying, filing, post handling.
• Update records and data on internal systems.
• Organise meeting rooms, training sessions, agendas, and supporting materials.

Drafting

• Produce standard letters, notes, minutes, reports, and submissions.

Operational Support

• Assist court users; support listing, rota management, and case progression.
• Contact parties, schedule hearings, serve documents, execute warrants.
• Collect and process fines/fees (including chip and pin payments).
• Handle enquiries in person, by phone, and in writing.
• Take part in Team Information Board (TIB) meetings and small improvement projects.
• Undertake occasional specialist duties (e.g., Jury Bailiff, H&S support).

Casework Processing

• Process court orders, claims, fines, fees, and legal aid documents.
• Accurately record court results and meet accuracy/throughput targets.

Checking & Verification

• Check documents, accounts, claims, returns, and statistics for accuracy and compliance.
• Validate the work of colleagues when required.

Information Gathering

• Collect information for reports, warrants, statements, returns, and bundles.
• Interpret and adjust information to complete tasks.
• Prepare information for daily TIB meetings.

Calculations & Financial Tasks

• Produce basic statistical reports and reconcile financial information.
• Prepare invoices, assess values, update records, and manage small budgets.
• Support jury management by calculating required juror numbers.

Customer & Stakeholder Communication

• Communicate with the public, judiciary, magistracy, legal professionals, and agencies.
• Provide accurate advice on forms and procedures and deliver excellent customer service.

Other Duties

• Undertake any reasonable tasks aligned with the grade; work flexibly across local HMCTS offices when needed.

Required Skills & Qualifications
Skills

• Strong customer service and communication skills.
• Good administrative and organisational abilities.
• Accurate data entry and attention to detail.
• Competent IT skills (e.g., MS Office, internal case systems).
• Teamworking and problem-solving (using Lean processes).
• Ability to handle confidential information appropriately.
• Basic numeracy for financial and statistical tasks.

Qualifications/Experience

• *5 GCSEs A-C (or equivalent)**, NVQ Level 2 in Business Administration, or relevant administrative experience.

Clearance level (to be applied for by Brook Street upon a successful application):
Basic DBS

Training provided, what is their training plan and location of training:
No annual leave during training period.
Additional clearance if applicable:
Please note that period of 6 months or longer spent outside of the UK in the last 5 years will unfortunately require an additional overseas police check, this will be the responsibility of the candidate to provide.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.