Job description
Band 3 Medical Secretary - Palliative Care
Location: Newtownards Hospital
Hours: Part-time, 30 hours per week (Monday to Thursday, 8:30am - 4:30pm)
Rate of pay £12.75 per hour
Duration: Initially 3 months (with potential extension pending permanent recruitment)
Are you an organised and compassionate administrator looking to make a difference within a supportive and caring team? We have an opportunity for a Band 3 Secretary to join our Palliative Care Team at Newtownards Hospital.
About the Role
You will provide a high standard of secretarial and administrative support to a busy team of Consultants and Nurses based on the Newtownards site. The role involves a variety of duties including:
- Coordinating and minute taking for the weekly Multi-Disciplinary Meeting (MDM)
- Liaising with the clinical and hospice teams, booking patients, and maintaining accurate records
- Supporting the Rapid Access Hub (Tues AM and Thurs PM)
- Handling telephone calls from patients, relatives, and other clinical teams, providing information or directing queries appropriately
- Managing work queues, booking patients, and typing correspondence from dictation
- Providing reception cover for patients attending outpatient or support appointments (Monday to Friday)
- Monitoring inpatient referrals and notifying the clinical team of new cases
- Working collaboratively with Palliative Care administrative colleagues based at Ulster Hospital and Lagan Valley Hospital to ensure seamless service delivery
Training and Support
Full training will be provided, and you will be supported by an experienced administrative team.
Please note that this post involves contact with patients and relatives who may be dealing with sensitive and distressing situations; empathy and professionalism are essential.
If you are a dedicated and adaptable secretary who thrives in a team environment and would like to contribute to patient care within the Palliative Care Service, we would love to hear from you. Please send cv
Brook Street NMR is acting as an Employment Business in relation to this vacancy.
