CORE - Admin Officer Role

Posted 13 March 2026
Salary £12.36 - £13.25 per hour + Paid holidays and pension scheme
LocationStoke-on-Trent
Job type Temporary
Discipline Public Sector
ReferenceBBBH434730_1773413603

Job description

Temporary Administrator Position - until end of March 2027


Full Time Monday to Friday, 9am to 5pm, 37 hours per week - £12.36/hr for the first 12 weeks, then £13.25/hr thereafter.

The role is fully onsite at but once fully trained can be flexible with start/end times as the office is open between 7am and 6pm.

Brook Street are currently recruiting an admin officer to support the Fleet Team at HMP Service Supply & Transport Store Branston.

Are you enthusiastic and enjoy working as part of a busy team, do you have a passion for providing excellent admin and customer service support, if so, we want to hear from you.


As an admin officer you will provide general admin support within the team, you will need to be flexible, hard-working and have the ability to provide good customer service to a variety of users.


Duties may include but not be limited to

*Creating and updating records on an in-house system
*Dealing with customer queries either by telephone or face-to-face
*Advising on insurance claims and ensuring the correct procedures are followed
*General enquiries regarding accidents, what to do etc

*Maintaining Fleet records for all vehicles - checking for in-date MOT, TAX as well as insurance documentation
*Issuing of fuel cards and maintaining records
*Monitoring of inboxes - prioritising emails
*General ad-hoc office duties

Required Skills
* Good accurate typing/data entry skills
* Excellent communication skills both verbal and written, professional at all times
* Good strong working knowledge of Microsoft Packages, particularly EXCEL
* Customer Service

* Administration
* To work as part of a team but also able to work independently
* Attention to detail and prioritise workload

* Problem solving eg fuel card not working

* Previous Fleet experience desirable



This is a temporary role to run until the end of March 2027. Working full time Monday to Friday, 9am to 5pm, 37 hours per week. The role is subject to 3 years referencing and a Basic DBS Check


Full training will be given.


Please apply for the role online with your CV in word format, due to the number of applications we may not be able to respond to all candidates.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.