Job description
An established company is looking for a Credit Controller to join its central finance team in Ammanford. In this role you will help safeguard cash flow by overseeing customer accounts, managing debt, and building strong relationships with both customers and branch colleagues.
You will take ownership of a ledger of customer accounts, ensuring invoices are paid on time, queries are resolved promptly, and credit decisions are well controlled.
Key responsibilities
Proactively contact customers by phone and email to chase outstanding payments in a professional manner.
Reconcile customer accounts, investigate discrepancies, and ensure balances are accurate.
Monitor aged debt and highlight problem accounts or risks to the wider finance team.
Accurately post and allocate customer receipts to the correct accounts.
Review and maintain customer credit limits, escalating concerns where appropriate.
Set up new credit and cash accounts in line with company procedures.
Prepare daily banking and support general cash management activities.
Produce and send customer statements and copy invoices when required.
Work closely with branches and customers to resolve invoice and delivery queries.
Process customer payments via online portals and other electronic methods.
Assist with approval of customer orders that exceed agreed credit limits.
Keep accurate records and spreadsheets to support reporting and audit requirements.
About you
Confident and professional on the phone, comfortable discussing overdue payments with customers.
Highly organised, with strong attention to detail and accuracy when working with figures.
Able to manage your own workload, prioritise tasks and work to deadlines.
A proactive problem-solver with a customer-focused mindset.
Comfortable working with financial data and standard office/finance systems.
A collaborative team player who builds effective relationships with colleagues in other departments and branches.
Previous experience in credit control or a finance-related role is an advantage, but strong transferable skills and the right attitude are equally important.
What's on offer
You will be joining a supportive, friendly finance team in a fast-paced, commercial environment with opportunities to learn and develop your career in credit control. Benefits include:
Profit share bonus scheme.
Online staff discount portal for major retailers and holidays.
Employee care helpline and access to a digital GP service.
Staff discount scheme.
Death in Service benefit.
Formal training and clear opportunities for progression.
Apply now or contact Luke at Brook Street for more information
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
