Job description

Administrative Officer (AO) - Ministry of Justice

Location: The Shirehall, Foregate Street, Worcester, WR1 1EQ
Contract: Temporary (with likely extension)
Working Pattern: Fully on-site

Pay: Minimum Wage rising to £13.25 after week 12
Start Date: ASAP
Clearance Required: Enhanced DBS (will be provided for the successful applicant)

About the Role

We are recruiting a highly organised and motivated Administrative Officer to join the Ministry of Justice at The Shirehall in Worcester. This is a varied and rewarding role, supporting the smooth running of court operations and administrative processes.

Full training is provided; no prior administrative experience is required.

Key Responsibilities

Support daily listing functions, including scheduling and organising court hearings.
Assist with logistical planning for court cases on a daily and fortnightly basis.
Liaise with jurors, handle queries, and process jury related expenses.
Respond to enquiries to the admin office, ensuring excellent customer service.
Process applications such as appeals, variations and special measures.
Provide general administrative support including filing, data entry and handling phone enquiries.
Ensure adherence to court etiquette, policies and procedures.
Support the wider team with additional court administration tasks as required.

Skills & Competencies

IT literate with good written communication skills.
Strong attention to detail.
Able to work independently and as part of a team.
Confident, friendly and professional manner.
Uses initiative and takes ownership of tasks.
Excellent customer service skills.

Personal Attributes

Confident and eager to learn.
Enthusiastic, engaging and adaptable.
Comfortable dealing with a range of people and queries.

Why Apply?

Opportunity to work within the Ministry of Justice.
Full training and support provided.
Varied and interesting role with strong development potential.
Likely contract extension

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.