Job description

Administrative Officer

Location: Telford Justice Centre, Telford Square, TF3 4HX
Pay: £12.36 per hour rising to £13.25 at week 12
Hours: 37 hours per week, Monday to Friday (8/9am-4/5pm, flexibility needed)
Contract: Until June 2026 initially, with a chance of extension
Start date: ASAP

Make a Real Difference in the Justice System

Are you organised, calm, and great with people? HM Courts & Tribunals Service is looking for a proactive Administrative Officer to support the smooth and efficient running of court operations at Telford Justice Centre.

This is a brilliant opportunity to join a fast-paced public service environment where your work truly matters. You'll be at the heart of the justice system, supporting court users, working alongside the judiciary, and helping ensure hearings run efficiently.

What You'll Be Doing

As an Administrative Officer, you'll play a vital role in supporting daily court operations through a wide range of administrative tasks, including:

Court Clerking

Ensuring cases are accurately recorded
Handling sensitive information with professionalism and confidentiality
Supporting the judiciary and ensuring hearings run smoothly
Working closely with legal professionals, partner agencies, and the public

Administrative Support

Preparing papers and files for hearings, tribunals, and meetings
Creating and maintaining accurate records on internal systems
Checking and verifying documents, accounts, warrants, and claims
Collecting and compiling information for reports and statistics
Providing clear, professional communication with court users and partner agencies

No two days are the same, and you'll be at the centre of keeping the courts running smoothly.

We're Looking for Someone Who is:

Friendly, approachable, and confident in communicating with a wide range of people
Highly organised with excellent attention to detail
Able to manage multiple tasks and adapt quickly as priorities shift
IT literate
Calm and composed under pressure
Reliable, proactive, and keen to learn
A team player who can also work independently

What You'll Get

Full training and ongoing support
A meaningful role where you genuinely make a difference
Stable weekday hours
High likelihood of contract extension

Successful candidates will be subject to a DBS check and 3 years of referencing. If this role is something you would be interested in, please apply online.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.