Job description

Court Usher - Barnstaple

Location: Barnstaple Courts County Court Civic Centre, North Walk Barnstaple Devon EX31 1DY United Kingdom
Contract Length: 12 months
Hours: Full time, 37 hours per week
Start Date: 27th April
Pay Rate: £12.21 per hour
Clearance Required: Enhanced DBS

About the Role

We are recruiting a Court Usher for Barnstaple Courts to support the smooth running of daily hearings. This is a highly interactive role requiring excellent people skills, organisation, and a calm, professional approach.

You'll be working closely with the judiciary, legal professionals, and the public, ensuring that court users receive clear direction and hearings are well managed. Additionally, you will provide support to judges and magistrates during court sessions. Training will be on the job.

Key Responsibilities

Preparing courtrooms before hearings
Ensuring all participants are in the right place at the right time
Supporting clerks and judges during court sessions
Carrying out administrative and basic IT tasks
Helping manage the daily flow of court users
Providing guidance and assistance to visitors and witnesses

Skills & Experience

Essential:

Strong communication skills
IT literacy
Ability to multitask
Adaptability and a proactive approach
Friendly, approachable, and considerate personality
Able to work independently and collaboratively
5 GCSEs A*-C (or equivalent)

Desirable:

Previous customer service or administrative experience (not required)

Additional Information

This is a fully onsite role (no hybrid working).

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.