Job description
HMP Visitor Centre Manager
Liverpool
£38,000 per annum
Monday to Friday, 9:00am - 5:00pm
Temporary position for a minimum of 3 months with a view to go permanent.
About the Role
We are seeking an experienced and motivated Visitor Centre Manager to lead the day-to-day operation of a busy prison visitor centre in Liverpool. This is a key management role, ensuring a safe, welcoming and well-organised service for visitors while maintaining strong working relationships with staff, partners and external agencies.
Key Responsibilities
Line management of visitor centre staff, including supervision, support and performance management
Managing staff rotas to ensure effective cover and smooth daily operations
Overseeing the day-to-day running of the visitor centre, ensuring high standards of service delivery
Liaising professionally and effectively with external agencies, prison staff, partners and stakeholders
Ensuring policies, procedures and safeguarding requirements are followed at all times
Handling operational issues and resolving challenges calmly and effectively
About You
Proven people management experience, with the ability to lead and motivate a team
Strong experience in rota management and operational planning
Confident in liaising with external agencies and building positive working relationships
Excellent organisational, communication and problem-solving skills
Ability to work in a sensitive and regulated environment with professionalism and discretion
What We Offer
A stable, full-time role with a healthy work-life balance
Competitive salary
- The opportunity to make a meaningful impact within a community-focused service
- On-going training and development
How to Apply
To apply, please submit your CV and a covering letter outlining your suitability for the role.
