Job description
Sales Support & Installations Administrator - Cardiff / Hybrid - This is a temporary position with the opportunity of becoming permanent.
Are you organised, detail-focused, and thrive in a fast-paced environment? Join a dynamic team supporting equipment sales and installations.
Key Responsibilities:
Manage and process Direct Send orders from start to finish
Retrieve critical documents from emails, send to customers, and update opportunity files
Contact customers for payments and process transactions in JDE
Handle returns cases, collections, and order spare parts
Manage the sales support case queue and send relevant communications to customers
Support the team with additional administrative tasks to ensure installations run efficiently
Skills & Experience:
Proven experience in administrative roles
Strong record-keeping and organisational skills
Familiarity with CRM systems
Effective problem-solving abilities
Comfortable working across multiple IT systems
Perks: Competitive salary, 25 days holiday (+buy more), flexible working, life insurance, cycle-to-work, gym subsidies, and more.
Step into a role where your organisation and attention to detail make a real impact.
Please apply now or contact Lisa Trott in our Cardiff office on 02921 509 900
Brook Street NMR is acting as an Employment Business in relation to this vacancy.
