Key Responsibilities include:

Acting as a key person to ensure young people feel safe, supported, and happy in their living environment
Supporting residents with budgeting, cooking, cleaning, and managing appointments
Helping residents maintain their tenancy and understand their rights and responsibilities
Providing emotional support and encouragement to build confidence and resilience
Assisting in crisis situations and making on-the-spot decisions
Facilitating access to education, employment, health services, and other community resources
Maintaining accurate records and contributing to care/support plans
Working flexible shifts including evenings, weekends, and nights as required
Participating in training and development opportunities

Essential qualities we're looking for:

Positive, approachable, and non-judgmental attitude
Patience, good sense of humour, and resilience
Ability to work independently and as part of a team
Strong communication and interpersonal skills
Experience or willingness to work with vulnerable young people, including those with complex needs such as mental health issues or a history of homelessness
Ability to handle challenging situations calmly and effectively