Administrative Officer

Home Office - AO

Job Description
Admin Officer
Location: London (& one Central London Location)
OFFICE BASED
Pay: £15.92 per/hr
Working Days/Hours: Monday to Friday, 37hr pr/w, 9am - 5pm, must be flexible around start times.

Regular daily travel within London and occasional nationwide will be required. All travel expenses are covered. No overnight stays are expected. Around 70% travel around London and 30% office-based admin duties

Brook Street in partnership with the Home Office has a fantastic opportunity to join their team as an admin officer.

As an Operational Support Officer, you will provide post room and administrative support to legal teams. This includes managing incoming and outgoing mail, coordinating delivery requirements, making physical deliveries across London and the UK, and handling electronic document management such as scanning, digitising, and secure filing.

The role suits someone practical, organised, detail-focused, and able to work efficiently in a busy environment with tight deadlines. You must be a strong team player, manage competing priorities, and adhere to policies regarding sensitive and confidential information.

List the duties of the role:

-Liaising with external stakeholders regarding document deliveries.
-Completing physical deliveries and collections of documents across London and the UK regions.
-Transferring secure documents via approved systems.
-Digitising and processing incoming documents to a high standard.
-Updating trackers and maintaining accurate delivery records.
-Uploading correspondence to the Document Management System.
-Providing general administrative support including photocopying and filing, in addition to supporting the Senior Legal Team with booking and arranging business travel.
-Acting as the central contact point for team communications and distributing enquiries appropriately.
-Managing the Inquiry mailbox and phone lines, including triage of incoming requests.
Essential Criteria:
-Proactive approach to problem solving.
-Ability to deliver high-quality work in a fast- paced environment.
-Strong collaborative skills at all levels.
-Excellent organisational and time?management and prioritisation skills.
-Excellent attention to detail.
-Effective verbal and written communication skills.
-Ability to work independently.

Training:
No annual leave during training period - 6 weeks

Clearance level (to be applied for by Brook Street upon a successful application):
SC + Basic DBS

Role specific requirements:
You must hold a valid passport and must have lived in the UK for longer than 5 years. Please note that period of 6 months or longer spent outside of the UK in the last 5 years will unfortunately not be accepted. This role requires security clearance that will be processed for you, if successful.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. ) level clearance.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.