Job description
Job Title: Support Worker
Location: Whitchurch, Shropshire (SY13)
Salary: £12.35 per hour
Hours: Full-Time & Part-Time available (Full-Time 37.5 hours per week)
Sleep-in Allowance: £189 per month (based on 3 sleep-ins)
Contract: Permanent
About the Service
This is a small, residential care service supporting up to 6 adults with learning disabilities, autism, sensory impairments, and associated mental health needs.
The service provides a calm, supportive, and person-centred environment, where staff are encouraged to build strong, meaningful relationships with the people they support. The focus is on promoting independence, dignity, choice, and inclusion in everyday life.
Role Overview
As a Support Worker, you will provide high-quality, person-centred support to two individuals with learning disabilities, autism, and mental health needs. You will support individuals across all aspects of their daily lives, promote independence, and enable participation in community activities that are meaningful to them.
This is a rewarding opportunity for someone who is compassionate, patient, and committed to supporting people to live fulfilling and independent lives.
Key Responsibilities
Care & Support
- Provide safe, high-quality support in line with individual care plans
- Support individuals with daily living activities, including personal care, meals, medication, and routines
- Promote independence, dignity, choice, and inclusion
- Support emotional wellbeing and positive mental health
- Encourage and support participation in social and community activities
Communication & Relationships
- Build positive, trusting relationships with individuals you support
- Communicate effectively with colleagues, families, and external professionals
- Act in a respectful, calm, and professional manner always
Safeguarding & Compliance
- Safeguard vulnerable adults in line with legislation, policies, and procedures
- Follow risk assessments, support plans, and behaviour support strategies
- Maintain accurate, clear, and timely records using electronic systems
- Report concerns appropriately and promptly
Teamwork & Professional Practice
- Work effectively as part of a team and independently when required
- Attend training, supervision, and team meetings
- Demonstrate flexibility and a positive attitude to shift work
- Contribute to a supportive and inclusive team culture
About You
Essential Requirements
- Caring, patient, and compassionate approach
- Good communication and listening skills
- Ability to work under pressure
- Ability to work independently and as part of a team
- Basic IT skills and ability to write clear, accurate records
- Willingness to learn and develop within the role
Desirable
- Experience working in health and social care
- Experience supporting individuals with learning disabilities, autism, or mental health needs
- Experience using Positive Behaviour Support (PBS)
- Full UK driving licence (Previous experience is desirable but not essential - full training will be provided.)
What We Offer
- Competitive hourly pay
- Comprehensive induction programme, including shadow shifts
- High-quality training and ongoing development
- Generous annual leave entitlement:
- 28 days in year one
- 33 days after 5 years
- 38 days after 10 years' service
- Simply Health Cash Plan (dental, optical, physiotherapy, prescriptions & more)
- Free and confidential counselling services for you and your family
- Paid enhanced DBS
- Contributory pension scheme
- Career progression and development opportunities
- Regular supervision, team meetings, and feedback
- Refer-a-Friend bonus - £200
- Birthday recognition - Amazon e-voucher
- Blue Light Card discounts
- Long service awards starting from £100
Equality Statement
Some roles may require gender, age, or cultural specificity where this is a genuine occupational requirement, in accordance with the Equality Act 2010.
